Refund Policy

Returns 

We have a 14-day Return Policy.  Unfortunately, we are unable to accept returns or exchanges beyond this period.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 Additional non-returnable items: 

Gift cards 
Downloadable software products 
Digital and hard copy Software, e-books, e-manuals, Music Downloads

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted (if applicable) 

*Book with obvious signs of use 
*CD, DVD, software, video games, cassette tapes, or vinyl records that has been opened.
*Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
*Any item that is returned more than 14 days after delivery

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 weeks.

Late or missing refunds (if applicable) 
If you haven’t received a refund as expected, please verify the card you used for your purchase.  Then contact your credit card company.  Sometimes it takes 7-14 days for credits to appear on your credit card/bank statement. 
If you have verified your payment information and you still have not received your refund, please contact us at Contact Us at tronictechnologies.com 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email via 'Contact Us' at tronictechnologies.com to confirm the return address.  This will ensure that the product is received by the supplier who originally sent it to you.

 Shipping 

To return your product within 14 days and in the conditions stated above, you should first email via 'Contact Us' at tronictechnologies.com for the correct return address.  

You will be responsible for paying for your own shipping costs for returning your item (s). Shipping costs are non-refundable. If you receive a refund, the refund will be for the product that was returned.

Please allow 14-21 days for the returned item to be processed.

If you are shipping an item over $75, you should consider tracking your order and hold on to the receipt so that you can track your package.